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Neutralyze stands behind every product with a 60-day, 100% money-back guarantee:
  • Full refund less shipping — no need to return the product.
  • Limited to one item per customer; with multiple purchases, the most recent transaction is refunded.
  • To start a refund: email customerservice@neutralyze.com, call toll-free 855-460-ACNE, or use the chat at neutralyze.com.
Damaged or leaked shipments are replaced free — contact customer service.